
Case Study
A comfort-first dental practice known for gentle care, clear communication, and a modern patient experience
41
patients scheduled
16%
outbound conversion rate
Woodbridge Comfort Dental Care is built around what patients value most: a calm environment, a team that takes the time to explain options clearly, and clinical care that feels genuinely gentle.
Patients frequently call out Dr. Patrick Lotfi for his compassionate, thorough approach—especially for people who come in nervous or with dental anxiety.
The experience starts at the front desk. Practice Manager Jeena and the team are often mentioned for welcoming patients with warmth and helping them feel comfortable from the moment they arrive.
Reviews consistently highlight a friendly, professional staff, a clean and modern office, and appointments where patients feel heard, respected, and pain-free.
10x Dental proactively reached out to patients who were due or overdue, handled routine scheduling conversations, and booked visits directly—so more patients got the care they needed without adding extra workload to the team.
By offloading repetitive outreach and scheduling flows, the front desk had more time to focus on high-touch service—exactly the kind of welcoming experience patients recognize Jeena and the team for.
The system supports consistent follow-ups so interested patients don't slip through the cracks, helping keep the schedule moving.
With 10x Dental, Woodbridge Comfort Dental Care scheduled 41 patients and achieved a 16%outbound conversion rate. The biggest win: more patients getting timely care, with a smoother workflow for the team and a consistently great experience for patients.
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