Case Study
United Dental Care
A trusted family dental practice in Culver City, CA with decades of loyal patients and a reputation for genuine, compassionate care
66
patients scheduled in one month
$10,090
in additional production
About the Practice
United Dental Care in Culver City, CA is a practice built on relationships. Run by Marilena, Dr. Abbas Eftekhari, and Mr. Ali Eftekhari, the office has earned deep loyalty from families across the community—some of whom have been coming for over 17 and 18 years, watching their children grow up in the practice.
Patients consistently mention the team by name—praising Dr. E, Dr. Ayala, Dr. Saba, Dr. Falakassa, Andrea, Rochelle, and the front desk staff for their warmth, professionalism, and genuine care. Families drive 20+ miles just to keep coming back.
As one long-time patient put it: “I honestly couldn't say more positive things about this location and Dr. E. We've been taking our kids here for the last 18 years and we've never had anything but positive experiences. Even after moving 20 miles away, we continue to make the drive here. That should tell you a lot.”
How 10xDental Helped
AI-Powered Recall Scheduling
Our AI proactively reached out to patients who were overdue or due soon for their appointments, had natural conversations, and scheduled them directly into the practice management system—keeping hygiene chairs full and production from slipping through the cracks.
Front Desk Relief (Without Losing the Personal Touch)
United Dental Care is known for making every patient feel like family. By handling high-volume recall outreach and routine scheduling, 10xDental freed the front desk to focus on what patients love most—the warm, personal interactions that Marilena, Dr. Abbas Eftekhari, and Mr. Ali Eftekhari have built their reputation on.
Keeping the Schedule Full
The system supported consistent follow-ups and fill strategies so last-minute openings didn't turn into lost production—ensuring every chair stayed productive.
The Results
In one month, United Dental Care scheduled 66 patients and generated over $10,000 in additional production. The biggest win: more patients getting the care they need, with a smoother experience for the team and fewer gaps in the schedule—all without adding any burden to the front desk.
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