Case Study
Smile Max 365
A patient-first dental practice led by Dr. Espinoza, known for treating patients like family, expert mini implant work, and being there when it matters most—including weekends and emergencies
30
patients scheduled in one month
$11,024
additional production in one month
26
additional appointments via inbound calls
About the Practice
Smile Max 365 is the kind of dental practice that patients don't just visit—they rave about. Led by Dr. Espinoza, a specialist in mini implants, the practice has built a loyal patient base through genuine care, financial transparency, and a staff that makes every patient feel like family from the moment they walk in.
Patients consistently praise the warm, welcoming atmosphere—from the front desk to the hygienists and dentists. Weekend hours make it easy for families to get care without missing school or work, and the team has earned a reputation for going above and beyond in emergencies, with patients calling them “lifesavers” for handling urgent care on nights and weekends.
“These people are amazing! All of the staff worked together to help me get my new flipper within one day after losing my old one!” — Nicole W. “This place literally saved my life!” — Tyler D.
How 10xDental Helped
AI-Powered Recall Scheduling
10xDental's AI reached out to overdue and due-soon patients with natural, conversational outreach—booking them back into the schedule automatically. In one month, 30 patients were scheduled through AI-driven recall, generating $11,024 in additional production.
Inbound Call Handling
Beyond outbound recall, 10xDental handled inbound calls for Smile Max 365—helping 10 patients reschedule existing appointments and booking 26 additional appointments. Patients loved the seamless experience, with one reviewer noting how easy it was to reschedule via text message notifications and the AI assistant.
Keeping the Personal Touch
With routine scheduling and inbound calls handled by AI, Dr. Espinoza and the team could focus on what they do best—delivering exceptional clinical care, from mini implant procedures to emergency visits. The front desk stayed free to provide the warm, personal service that patients consistently highlight in their reviews.
The Results
In one month, Smile Max 365 scheduled 30 patients through AI-powered recall and handled 26 additional appointments via inbound call handling, generating $11,024 in additional production. The AI also helped 10 patients seamlessly reschedule their existing appointments—keeping the schedule full and patients happy, all without adding any burden to the front desk.
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