
Case Study
A leading dental practice in Doral, FL with over 20 years of excellence
$31K+
production in one month
84
patients scheduled in one month
30%
less gaps in hygiene schedule
71
human-level calls / day
Drs. Luis and Jorge Velis are brothers who have been working together at their dental practice in Doral, Florida for over 20 years. With more than 2,000 active patients and 500+ Google reviews at a 4.9-star average, Gemini Dental is one of the best-rated and most beloved practices in Miami.
Patients consistently describe them as the best dentists and staff in Miami, praising their genuine care, professionalism, and welcoming atmosphere.
Our voice AI reached out to patients who were overdue for their appointments and scheduled them directly into the practice management system. In one month, the AI scheduled 84 patients and generated over $31,020 in additional production.
To help improve schedule fill rates, we implemented automated confirmations. Our voice agent called patients who hadn't confirmed their appointments and confirmed them in real time, reducing no-shows and last-minute gaps.
| Action | Via Call | Via Text |
|---|---|---|
| Confirmed | 47 | 30 |
| Canceled | 18 | 17 |
| Rescheduled | 5 | 2 |
We also implemented an AI-powered inbound call receptionist to handle incoming calls 24/7. The AI helps patients cancel appointments, schedule new visits, reschedule existing appointments, and leave messages for the front desk—freeing up staff to focus on in-office patients.
With 10xDental, Gemini Dental Doral saw immediate improvements in their operations. The combination of proactive recall outreach, automated confirmations, and 24/7 call handling resulted in 84 patients scheduled in one month and over $31,020 in additional production—all without adding any burden to the front desk team.
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