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Family Dental Station

Case Study

Family Dental Station

A family-first dental practice in Glendale, AZ led by Dr. Ryan Arthurs and Dr. Dan Nydegger, with standout team members Jeanette and Alessia—known for treating every patient like family and delivering compassionate, transparent care

83

patients recalled in one month

17%

outbound conversion rate

About the Practice

Family Dental Station in Glendale, AZ is the kind of dental office patients genuinely look forward to visiting. Dr. Ryan Arthurs and Dr. Dan Nydegger lead a team that prioritizes patient comfort, honest communication, and high-quality care—with Jeanette and Alessia helping create the warm, welcoming experience that patients rave about in review after review.

Patients consistently describe the practice as a place where they feel “like family”—from the front desk greeting to the chair. The team is praised for being transparent about treatment options, making dental care affordable with flexible payment plans, and going above and beyond for families, including making kids feel comfortable and cared for.

“From the moment I walked in, the staff made me feel welcomed and comfortable. I initially came in for a second opinion, but after meeting Dr. Arthurs and his team, I knew I was in great hands.” — Adil M. “Wow! Best dental appointment ever. Everyone's super friendly and kind and really helpful.” — Monique N.

How 10xDental Helped

AI-Powered Recall Scheduling

10xDental's AI reached out to overdue and due-soon patients with natural, conversational outreach—achieving an impressive 17% outbound conversion rate. In one month, 83 patients were recalled and scheduled back into the practice.

Inbound Call AI

Beyond outbound recall, 10xDental's inbound call AI helped patients schedule new appointments, reschedule existing ones, and catch after-hours emergencies—ensuring no patient fell through the cracks, even outside business hours. This gave the front desk team more breathing room to deliver the personal, face-to-face service patients love.

Preserving the Family Feel

With routine scheduling and after-hours calls handled by AI, Dr. Arthurs, Dr. Nydegger, Jeanette, Alessia, and the rest of the team could focus on what they do best—providing the transparent, compassionate care that keeps families coming back for years.

The Results

In one month, Family Dental Station recalled 83 patients with a standout 17% outbound conversion rate. The inbound call AI ensured patients could schedule, reschedule, and report emergencies around the clock—keeping the schedule full and patients happy, all while preserving the warm, family-first experience the practice is known for.

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