Back to Case Studies
Dental Masters Downey

Case Study

Dental Masters Downey

A highly-rated dental practice in Downey, CA known for friendly staff, efficient care, and a patient-first approach

60

patients scheduled in one month

18%

outbound conversion rate

About the Practice

Dental Masters in Downey, CA is the kind of practice patients recommend without hesitation. From the front desk to the back office, every member of the team is known for being genuinely kind, knowledgeable, and efficient. Patients consistently praise the welcoming atmosphere and the feeling that the staff truly cares about their well-being.

With glowing reviews highlighting everything from gentle, thorough care to a team that remembers you by name after just a few visits, Dental Masters has built deep loyalty in the Downey community. Patients describe it as “by far the best dentist I have ever been to” and praise the staff for going above and beyond to help with both care and cost.

As one patient put it: “After a few visits they remember you without needing to look at your chart and are always very friendly. Any time anyone asks, I recommend them here.”

How 10xDental Helped

AI-Powered Recall Scheduling

Our AI proactively reached out to patients who were overdue or due soon for their appointments, had natural conversations, and scheduled them directly into the practice management system. With an 18% outbound conversion rate, the AI turned routine recall outreach into a consistent stream of booked appointments.

Front Desk Relief

By handling high-volume recall outreach, 10xDental freed the front desk to focus on what patients love most—the warm, personal interactions that make Dental Masters feel like more than just a dental office.

The Results

In one month, Dental Masters Downey scheduled 60 patients through AI-powered outreach with an impressive 18% outbound conversion rate. The practice saw a fuller, more predictable schedule—all without adding any burden to the front desk team.

Ready to see similar results?

Get a personalized demo to see how 10xDental can transform your practice.

Schedule a Demo