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San Francisco, CA · Case study

Daniel Barry DDS

38 dormant patients reactivated and booked in 30 days.

38

patients scheduled in one month

14%

outbound conversion rate

The challenge

Daniel Barry DDS had a familiar problem: a database full of patients overdue for hygiene or sitting on unscheduled treatment — and a front desk far too busy answering live calls to work that list. Every month, production that was already “in the building” quietly slipped away.

How 10x helped

  1. 01

    Worked the recall list, automatically

    10x identified every overdue and unscheduled patient in Daniel Barry DDS's database and reached out by phone, text, and email — no lists to pull, no extra staff to hire.

  2. 02

    Answered like the front desk would

    Trained on the practice's scheduling rules and insurance details, the AI handled patient questions and objections in real time — days, nights, and weekends.

  3. 03

    Booked straight into the schedule

    Confirmed appointments were written directly into the calendar. The team simply watched the chairs fill back up.

The results

In a single month, Daniel Barry DDS saw 38 patients scheduled in one month, at a 14% outbound conversion rate — all from patients who were already in the system. No new headcount, no new marketing spend.

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